About Us
A detailed look at what ZAnK can offer you.
Whether cross-border custody and access rights or the abduction of a child from or to Germany, we are here for you. We are mandated by the Federal Government to offer our services to parents seeking advice, the children affected and those involved with them. Our services are also aimed at legal practitioners as well as professionals in social services, particularly in the field of child and youth services.
Who we are
Crises in families occur in many different forms. There are no easy answers in family conflicts with a cross-border dimension. Parents often feel abandoned and professionals also have many questions. Our interdisciplinary team has been providing information on ways of dealing with conflict for ten years. Get to know our team.
Our services
We provide advice online and by telephone, give guidance and help you to take the next steps. Find out in more detail what our services consist of. On this page we present our working principles and explain the nature of our mandate as a Central Contact Point for cross-border family conflicts and mediation.
Contact
We are here for you through a variety of channels: Use the contact form to email us, take advantage of our telephone advice service or try our new chat function to discuss your concerns with us. Our advisers will listen and help you to find individual solutions if the dispute over a child has a cross-border element. Are you a press representative with an interest in our counselling practice and professional work? If so, you will also find details of your contact person here.