Across borders –
help in conflicts about
children
As the Central Contact Point for Cross-border Family Conflicts and Mediation, we provide advice and information when conflicts in the family have a cross-border dimension.
As the Central Contact Point for Cross-border Family Conflicts and Mediation, we provide advice and information when conflicts in the family have a cross-border dimension.
Your request
I would like to move with my child to another country
I have been accused of child abduction
I am afraid my child will be abducted
My child has been abducted
As a professional, I am dealing with a family conflict with a cross-border element
If there is cause for concern that a child in a family crisis will be or has been abducted and taken abroad by a parent, you as a professional may want to offer informed advice and respond quickly. In the following we provide an overview of specific tools and resources available for professionals in the legal and social services sectors.
I would like to talk to a child about the conflict
When parents separate, even young children will have many questions. If there are disputes about where they are going to live or how contact with both parents can be maintained across national borders, it is essential to reassure the children. We would like to help you as a parent or professional engage in conversation with a child. Our children’s page offers ideas and suggestions to suit different ages and can be viewed together or read out to them.
Our services
Whether disputes about cross-border custody and access rights or the abduction of a child from or to Germany, we’re here for you. We provide guidance both online and over the phone and will help you find individual solutions.
ZAnK focuses on the best interests of the child; we treat both parents without any preconceptions. Our advisers will refer you to local services where necessary, and as a member of International Social Service are part of a global network.
We are mandated by the Federal Government to offer our services to parents seeking advice, the children affected and those involved with them. Our services are also addressed to legal practitioners as well as professionals in social services, particularly in the field of child and youth services.
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Find contacts across the world
Where can you get support? To whom can you turn to where you live or with your specific concern? Our directory will make it easier for you to find the right people to contact.
These include specialist lawyers and attorneys, psychosocial or therapeutic services, family advice centres and contact points for mediation.
Our availability over the holidays
From 24 to 26 December and from 31 December to 2 January, the International Social Service at Deutscher Verein – and thus the ZAnK Counselling Service – will be closed.
On 23 December and from 27 to 30 December, we will be available to a limited extent.
Please leave a message on our answering machine or use the contact form. We will call you back as soon as possible. In acute child abduction cases, please contact the police on 110.
Wishing you a Merry Christmas and a Happy and Healthy New Year!