{"id":341,"date":"2021-10-06T18:44:15","date_gmt":"2021-10-06T16:44:15","guid":{"rendered":"https:\/\/zank.de\/zur-beratung\/"},"modified":"2023-11-29T09:25:15","modified_gmt":"2023-11-29T08:25:15","slug":"contact","status":"publish","type":"page","link":"https:\/\/zank.de\/en\/contact\/","title":{"rendered":"Contact: How to get advice"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull intro-background is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"breadcrumb page-breadcrumb\"><span><a href=\"https:\/\/zank.de\/en\/\"><span class=\"visually-hidden\">Go to homepage<\/span><svg class=\"icon icon-home\"><use href=\"#home\" \/><\/svg><\/a><\/span><\/div><h1 class=\"entry-title mt-0\">Contact: How to get advice<\/h1>\n\n\n<p class=\"has-lead-font-size\">Our telephone advice service is here for you! You are welcome to send us a message first or to use the chat service. As the Central Contact Point for Cross-border Family Conflicts and Mediation, we will help you to find individual solutions if the dispute over a child has a cross-border element. We offer a listening ear and information, and can help you find further assistance if needed. We will of course treat your concerns confidentially.<\/p>\n\n\n\n<div class=\"wp-block-group is-style-infobox is-layout-flow wp-block-group-is-layout-flow\">\n<p>Please call the police on 110 in an acute case of child abduction.<\/p>\n<\/div>\n\n\n\n<ul class=\"is-style-anchor wp-block-list\">\n<li><a href=\"#call-back\">Contact form: Arrange a call back<\/a><\/li>\n\n\n\n<li><a href=\"#by-phone\">By phone: Call the ZAnK hotline<\/a><\/li>\n\n\n\n<li><a href=\"#information\">Information on counselling &amp; address<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-h2\" id=\"call-back\"><strong>Contact form: Arrange a call back<\/strong><\/h2>\n\n\n\n<p><strong>Do you need advice and would like us to call you back?<\/strong> Use the form to send us a message and we will call you back. You can also leave your email address if you wish and we will use it to contact you.<\/p>\n\n\n\n<p><strong>The information you provide will help us to deal with your specific concerns.<\/strong> We can possibly put you in touch with one of our staff members who, for example, speaks your language or has specific expertise.<\/p>\n\n\n\n<p>Only the boxes marked with an * are mandatory.<\/p>\n\n\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_1' ><div id='gf_1' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/en\/wp-json\/wp\/v2\/pages\/341#gf_1' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_11\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_11'>Company<\/label><div class='ginput_container'><input name='input_11' id='input_1_11' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_11'>This field is for validation purposes and should be left unchanged.<\/div><\/div><fieldset id=\"field_1_1\" class=\"gfield gfield--type-checkbox gfield--type-choice mb-2 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >I would like advice on: (multiple choice possible)<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_1_1'><div class='gchoice gchoice_1_1_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.1' type='checkbox'  value='Child custody and the right of access'  id='choice_1_1_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_1_1' id='label_1_1_1' class='gform-field-label gform-field-label--type-inline'>Child custody and the right of access<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_1_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.2' type='checkbox'  value='I am afraid my child will be abducted'  id='choice_1_1_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_1_2' id='label_1_1_2' class='gform-field-label gform-field-label--type-inline'>I am afraid my child will be abducted<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_1_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.3' type='checkbox'  value='My child has been abducted'  id='choice_1_1_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_1_3' id='label_1_1_3' class='gform-field-label gform-field-label--type-inline'>My child has been abducted<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_1_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.4' type='checkbox'  value='I would like to move to another country with my child'  id='choice_1_1_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_1_4' id='label_1_1_4' class='gform-field-label gform-field-label--type-inline'>I would like to move to another country with my child<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_1_5'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.5' type='checkbox'  value='I have been accused of child abduction'  id='choice_1_1_5'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_1_5' id='label_1_1_5' class='gform-field-label gform-field-label--type-inline'>I have been accused of child abduction<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_1_6'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.6' type='checkbox'  value='Other'  id='choice_1_1_6'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_1_6' id='label_1_1_6' class='gform-field-label gform-field-label--type-inline'>Other<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_1_3\" class=\"gfield gfield--type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Country \/ countries concerned:<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_3' id='input_1_3' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>Age(s) and number of children:<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_1_4' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-select gfield--width-full label-left field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>I am\u2026<\/label><div class='ginput_container ginput_container_select'><select name='input_5' id='input_1_5' class='large gfield_select'     aria-invalid=\"false\" ><option value='directly concerned' >directly concerned<\/option><option value='a relative' >a relative<\/option><option value='a professional' >a professional<\/option><option value='not specified' >not specified<\/option><\/select><\/div><\/div><fieldset id=\"field_1_6\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-full mb-0 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Advice wanted in language(s) \u2026 (multiple choice possible)<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_1_6'><div class='gchoice gchoice_1_6_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.1' type='checkbox'  value='German'  id='choice_1_6_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_6_1' id='label_1_6_1' class='gform-field-label gform-field-label--type-inline'>German<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_6_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.2' type='checkbox'  value='English'  id='choice_1_6_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_6_2' id='label_1_6_2' class='gform-field-label gform-field-label--type-inline'>English<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_6_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.3' type='checkbox'  value='French'  id='choice_1_6_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_6_3' id='label_1_6_3' class='gform-field-label gform-field-label--type-inline'>French<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_6_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.4' type='checkbox'  value='Spanish'  id='choice_1_6_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_6_4' id='label_1_6_4' class='gform-field-label gform-field-label--type-inline'>Spanish<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_1_8\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full mb-2 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >I would like advice<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_1_8'>\n\t\t\t<div class='gchoice gchoice_1_8_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_8' type='radio' value='by telephone'  id='choice_1_8_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_8_0' id='label_1_8_0' class='gform-field-label gform-field-label--type-inline'>by telephone<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_8_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_8' type='radio' value='by email'  id='choice_1_8_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_8_1' id='label_1_8_1' class='gform-field-label gform-field-label--type-inline'>by email<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_1_9\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_9'>How to reach me<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_1_9'>My telephone number and\/or email address<\/div><div class='ginput_container ginput_container_text'><input name='input_9' id='input_1_9' type='text' value='' class='medium'  aria-describedby=\"gfield_description_1_9\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_10\" class=\"gfield gfield--type-textarea gfield--width-full mb-3 gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_10'>Description of my concerns<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_1_10'>Please let us know if you can only be reached at specific times.<\/div><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_1_10' class='textarea large'  aria-describedby=\"gfield_description_1_10\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Send'  \/> <input type='hidden' name='gform_ajax' value='form_id=1&amp;title=&amp;description=&amp;tabindex=0&amp;theme=gravity-theme&amp;styles={&quot;inputPrimaryColor&quot;:&quot;#204ce5&quot;}&amp;hash=1a77ca198fd98263e925a44e1a494a59' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_1' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_1' id='gform_theme_1' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_1' id='gform_style_settings_1' value='{&quot;inputPrimaryColor&quot;:&quot;#204ce5&quot;}' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='EUR' value='CuKpSFPocxAtr315uhVnZ3MZS82AYpYbaB3qqLEQO\/+Zcyiq4sKrRlBdPt+lQ7e4QDPpwAWSymcn6abPwNOrz5fbnIY3i8A3YgZFo54uAtqN0DY=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJbXSIsImM2MWVkMmJkYzRlMGI3NjlkZjBmNmNkYzI5MGU4ZjMxIl0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_1' id='gform_ajax_frame_1' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/zank.de\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_1').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_1').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_1').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_1').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_1').val();gformInitSpinner( 1, 'https:\/\/zank.de\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [1, current_page]);window['gf_submitting_1'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_1').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_1').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [1]);window['gf_submitting_1'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_1').text());}else{jQuery('#gform_1').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"1\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_1\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_1\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_1\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 1, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n\n\n\n<div class=\"wp-block-theme-spacer\" style=\"height:1.4rem\"><\/div>\n\n\n\n<p>By sending this form, you give us your consent to process your personal data within the framework of our Data Privacy Statement. This consent may be withdrawn informally at any time, for example via the contact form or by email. The withdrawal of consent shall not affect the legitimacy of prior data processing.<\/p>\n\n\n\n<div class=\"wp-block-theme-spacer\" style=\"height:2rem\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-h2\" id=\"by-phone\"><strong>By phone: Call the ZAnK hotline<\/strong><\/h2>\n\n\n\n<p>Our nationwide telephone hotline is available to private individuals and professionals alike.<\/p>\n\n\n\n<div class=\"wp-block-group is-style-infobox is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Availability<\/h3>\n\n\n\n<p>You can reach us on <strong>Mondays, Wednesdays and Thursdays from 9:00 till 16:00<\/strong> by calling: <\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong><em>+49 30 62980 403<\/em><\/strong>.<\/p>\n\n\n\n<p>You can also use the above contact form to arrange a phone conversation; we will call you back!<\/p>\n<\/div>\n\n\n\n<p>The counselling interview is confidential (anonymous if requested) and free of charge; only the regular telephone charges apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-h2\" id=\"information\"><strong>Information on counseling &amp; address<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What you can expect<\/h3>\n\n\n\n<p style=\"margin-bottom:0px\">We offer counselling to help you in a number of ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Guidance and orientation in cross-border family conflict<\/li>\n\n\n\n<li>A space to discuss your own situation and ask questions<\/li>\n\n\n\n<li>Guidance and orientation in cross-border family conflict<\/li>\n\n\n\n<li>A space to discuss your own situation and ask questions<\/li>\n\n\n\n<li>Classifying the situation in terms of social work and legal issues<\/li>\n\n\n\n<li>Weighing up options for action<\/li>\n<\/ul>\n\n\n\n<p>We will let you know of any contact points in your local area and where you can find additional help for your specific situation. ZAnK <strong>does not offer legal representation<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-default\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/zank.de\/en\/about-us\/who-we-are\/\">Learn more about our team<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-theme-spacer\" style=\"height:2rem\"><\/div>\n\n\n\n<div class=\"wp-block-group is-style-infobox is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-lead-font-size\"><strong>Our address<\/strong><\/p>\n\n\n\n<p><strong>Internationaler Sozialdienst (ISD)<\/strong><br>im Deutschen Verein f\u00fcr \u00f6ffentliche und private F\u00fcrsorge e.V.<br>Michaelkirchstr. 17-18<br>10179 Berlin-Mitte<\/p>\n\n\n\n<p>Telefon: <a href=\"tel:00493062980403\">+49 (0)30 62 980 403<\/a><br>Telefax: +49 (0)30 62 980 450<br>E-Mail: <a href=\"mailto:info@zank.anti\" aria-label=\"{:?&lt; E@i &gt;2:=E@i:?7@oK2?&lt;]56\" data-tld=\"de\"><span class=\"gibber-text reversed-text\" aria-hidden=\"true\">65]&lt;?2Ko@7?:<\/span><\/a><\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Your press contact<\/h3>\n\n\n\n<p>Are you a press representative with an interest in our counselling practice and professional work? Contact us.<\/p>\n\n\n\n<p><strong>Beate Maria Hagen<\/strong><br>Director of Association and Membership Affairs, Press and Public Relations<br>Telephone: <a href=\"tel:+493062980614\">+49 30 62980-614<\/a><br><strong>email: <a href=\"mailto:presse@deutscher-verein.anti\" aria-label=\"{:?&lt; E@i &gt;2:=E@iAC6DD6o56FED496C\\G6C6:?]56\" data-tld=\"de\"><span class=\"gibber-text\" aria-hidden=\"true\">AC6DD6o56FED496C\\G6C6:?]56<\/span><\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our telephone advice service is here for you! You are welcome to send us a message first or to use the chat service. As the Central Contact Point for Cross-border Family Conflicts and Mediation, we will help you to find individual solutions if the dispute over a child has a cross-border element. We offer a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-341","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact: How to get advice &#8226; ZAnK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zank.de\/en\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact: How to get advice &#8226; ZAnK\" \/>\n<meta property=\"og:description\" content=\"Our telephone advice service is here for you! You are welcome to send us a message first or to use the chat service. As the Central Contact Point for Cross-border Family Conflicts and Mediation, we will help you to find individual solutions if the dispute over a child has a cross-border element. We offer a [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/zank.de\/en\/contact\/\" \/>\n<meta property=\"og:site_name\" content=\"ZAnK\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-29T08:25:15+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/zank.de\/en\/contact\/\",\"url\":\"https:\/\/zank.de\/en\/contact\/\",\"name\":\"Contact: How to get advice &#8226; ZAnK\",\"isPartOf\":{\"@id\":\"https:\/\/zank.de\/#website\"},\"datePublished\":\"2021-10-06T16:44:15+00:00\",\"dateModified\":\"2023-11-29T08:25:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/zank.de\/en\/contact\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/zank.de\/en\/contact\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/zank.de\/en\/contact\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/zank.de\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact: How to get advice\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/zank.de\/#website\",\"url\":\"https:\/\/zank.de\/\",\"name\":\"ZAnK\",\"description\":\"Zentrale Anlaufstelle f\u00fcr grenz\u00fcberschreitende Kindschaftskonflikte und Mediation\",\"publisher\":{\"@id\":\"https:\/\/zank.de\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/zank.de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/zank.de\/#organization\",\"name\":\"ZAnK\",\"url\":\"https:\/\/zank.de\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/zank.de\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/zank.de\/wp-content\/uploads\/2021\/10\/ZANK_Logo.svg\",\"contentUrl\":\"https:\/\/zank.de\/wp-content\/uploads\/2021\/10\/ZANK_Logo.svg\",\"width\":567,\"height\":172,\"caption\":\"ZAnK\"},\"image\":{\"@id\":\"https:\/\/zank.de\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contact: How to get advice &#8226; ZAnK","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/zank.de\/en\/contact\/","og_locale":"en_US","og_type":"article","og_title":"Contact: How to get advice &#8226; ZAnK","og_description":"Our telephone advice service is here for you! You are welcome to send us a message first or to use the chat service. As the Central Contact Point for Cross-border Family Conflicts and Mediation, we will help you to find individual solutions if the dispute over a child has a cross-border element. We offer a [&hellip;]","og_url":"https:\/\/zank.de\/en\/contact\/","og_site_name":"ZAnK","article_modified_time":"2023-11-29T08:25:15+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/zank.de\/en\/contact\/","url":"https:\/\/zank.de\/en\/contact\/","name":"Contact: How to get advice &#8226; ZAnK","isPartOf":{"@id":"https:\/\/zank.de\/#website"},"datePublished":"2021-10-06T16:44:15+00:00","dateModified":"2023-11-29T08:25:15+00:00","breadcrumb":{"@id":"https:\/\/zank.de\/en\/contact\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/zank.de\/en\/contact\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/zank.de\/en\/contact\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/zank.de\/en\/"},{"@type":"ListItem","position":2,"name":"Contact: How to get advice"}]},{"@type":"WebSite","@id":"https:\/\/zank.de\/#website","url":"https:\/\/zank.de\/","name":"ZAnK","description":"Zentrale Anlaufstelle f\u00fcr grenz\u00fcberschreitende Kindschaftskonflikte und Mediation","publisher":{"@id":"https:\/\/zank.de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/zank.de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/zank.de\/#organization","name":"ZAnK","url":"https:\/\/zank.de\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/zank.de\/#\/schema\/logo\/image\/","url":"https:\/\/zank.de\/wp-content\/uploads\/2021\/10\/ZANK_Logo.svg","contentUrl":"https:\/\/zank.de\/wp-content\/uploads\/2021\/10\/ZANK_Logo.svg","width":567,"height":172,"caption":"ZAnK"},"image":{"@id":"https:\/\/zank.de\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/zank.de\/en\/wp-json\/wp\/v2\/pages\/341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zank.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zank.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zank.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zank.de\/en\/wp-json\/wp\/v2\/comments?post=341"}],"version-history":[{"count":4,"href":"https:\/\/zank.de\/en\/wp-json\/wp\/v2\/pages\/341\/revisions"}],"predecessor-version":[{"id":5408,"href":"https:\/\/zank.de\/en\/wp-json\/wp\/v2\/pages\/341\/revisions\/5408"}],"wp:attachment":[{"href":"https:\/\/zank.de\/en\/wp-json\/wp\/v2\/media?parent=341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}