Arguments & fights
over children

Crossing boundaries

Central Contact Point for Cross-border Family Conflicts

ZAnK - Zentrale Anlaufstelle für grenzüberschreitende Kindschaftskonflikte

Declaration on accessibility

The German Association for Public and Private Welfare is committed to making its website accessible barrier-free, in accordance with the Act on Equality of Disabled Persons („Behindertengleichstellungsgesetz“ - BGG) and the Ordinance on Barrier-free Information Technology (“Barrierefreie-Informationstechnik-Verordnung – BITV 2.0”).

This declaration on accessibility applies to the website

State of affairs regarding compatibility with the requirements of the BGG und the BITV 2.0

The declaration is based on a self-validation.
This website is not compatible with the requirements of the BGG and the BITV 2.0.
It is currently being revised and will be relaunched shortly.

  • The website has a fixed layout. With its 320 CSS pixels, it cannot be used without horizontal scrolling.
  • The spaces between lines, paragraphs, words and letters cannot be adjusted by the user.
  • Tab navigation is not possible.
  • The contents of the service cannot be accessed by two different access paths.
  • Some of the PDF files linked to the website are not barrier-free.
  • The W3C-HTML validator showed errors on the cover page.
  • Most of them are obsolete formatting elements.

Issue of this declaration on accessibility

This declaration was made on 23rd September 2020.
This declaration was last reviewed on 23rd September 2020.

Feedback and contact data

If, due to the barriers still existing, some contents are not accessible to you, or if you found any deficiencies in the barrier-free designing of the contents of our website, please let us know. We will make efforts to make those contents available to you in alternative ways.

In this case, you can use our contact form: General Contact Form
Or you can write an email: Email.

You can also contact us by postal mail or by telephone:
Deutscher Verein für öffentliche und private Fürsorge e.V.
Michaelkirchstraße 17/18
10179 Berlin
Tel.: 030 62980-0
Fax: 030 62980-150

Arbitration procedure

Should you not be satisfied with the answers you got from the above contact, you may turn to the arbitration board. The arbitration board will check your case and try to reach a solution by means of an arbitration procedure. You can find information on the arbitration procedure on the website of the arbitration board: Website Of The Ar­bi­tra­tion Board

You can contact the arbitration board at the following address:
Schlichtungsstelle zum Behindertengleichstellungsgesetz bei dem Beauftragten der Bundes-regierung für die Belange von Menschen mit Behinderungen
Mauerstraße 53
10117 Berlin
Tel.: 030 18 527-2805
Fax: 030 18 527-2901


Please note

This website is currently under construction. We apologize for any inconvenience because some pages are not yet complete. For any questions, please call: 030 / 629 80 403.





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